Terms of service

1. Eligibility & Acceptance

  • By placing an order, you confirm that you are at least 18 years old, or that you have the explicit consent of a parent or legal guardian to make the purchase.

  • If you are acting on behalf of a company or organization, you confirm that you have the authority to bind that entity to these terms.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to cases of suspected fraud, non-payment, or violation of these terms.

2. Products, Pricing & Availability

  • We make every reasonable effort to display our products, prices, descriptions, and availability as accurately as possible on the website.

  • All prices are listed in USD ($) and do not include applicable sales tax, shipping, or customs duties. These additional charges will be calculated and displayed at checkout based on your shipping address.

  • We reserve the right to correct any pricing, typographical, or descriptive errors at any time. If we discover an error in the price or description of an item you have ordered, we will notify you as soon as possible and give you the option to:

    • Confirm the order at the corrected price, or

    • Cancel the order and receive a full refund.

  • If we are unable to contact you within a reasonable time, we may cancel the affected order and issue a full refund.

  • Product images are for illustration purposes only. Actual products may vary slightly in color, texture, or packaging due to lighting, screen settings, or manufacturer updates. Product descriptions and specifications are provided in good faith and are subject to change without notice.

3. Orders & Payment

  • All orders placed through our website constitute an offer to purchase, which we may accept or reject at our discretion.

  • We will confirm your order by sending an order confirmation email. However, this confirmation does not guarantee acceptance — final acceptance occurs only when we dispatch the item(s) and send a shipping confirmation email.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to:

    • Suspected fraudulent activity

    • Payment authorization issues

    • Stock unavailability

    • Pricing or description errors

    • Shipping address issues

  • Accepted payment methods:

    • Credit cards (Visa, Mastercard, American Express)

    • Debit cards

    • Apple Pay

    • Shop Pay

    • PayPal

  • Full payment must be received and cleared before we dispatch your order. By submitting your payment details, you confirm that you are authorized to use the selected payment method.

4. Shipping, Returns & Refunds

  • All deliveries, returns, and refunds are governed by our:

    • Shipping Policy (available on our website)

    • Returns & Refund Policy (available on our website)

  • These policies form an integral part of these Terms & Conditions. By placing an order, you agree to the terms set out in those policies.

  • Estimated delivery times are provided as guidance only and are not guaranteed. We are not liable for delays caused by carriers, customs, or other third parties outside our reasonable control.

5. Intellectual Property

  • All content on this website, including but not limited to:

    • Text, copy, and descriptions

    • Product images, photographs, and graphics

    • Logos, icons, and brand elements

    • Website design, layout, and code

  • is the exclusive property of hugobosse or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, modify, display, or create derivative works from any content on this site without our prior written permission.

  • Unauthorized use of our intellectual property may result in legal action.

6. Disclaimers & Limitation of Liability

  • To the fullest extent permitted by applicable law:

    • Our products and website are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

    • We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

  • Limitation of liability: To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to a product, an order, or your use of our website (whether in contract, tort, negligence, or otherwise) is strictly limited to the total amount you paid for that specific order.

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.

  • Nothing in these terms limits or excludes any rights you may have under applicable consumer protection laws in your country or region, which cannot be waived or limited by contract.

7. Indemnification

You agree to indemnify, defend, and hold harmless hugobosse and its affiliates, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of our website

  • Your violation of these Terms & Conditions

  • Your violation of any third-party rights, including intellectual property or privacy rights

8. Privacy & Data Protection

Your privacy is important to us. Any personal information you provide during your order or while using our site is collected and processed in accordance with our Privacy Policy, which is available on our website and forms part of these terms.

9. Changes to These Terms

  • We may update or revise these Terms & Conditions from time to time to reflect changes in our business, legal requirements, or operational practices.

  • The version of these terms that applies to your order is the one published on this page at the time you place your order.

  • We encourage you to review this page periodically for any changes. Your continued use of our site after any updates constitutes acceptance of the revised terms.

10. Governing Law & Dispute Resolution

  • These Terms & Conditions and any order placed through our website are governed by and construed in accordance with the laws of the jurisdiction in which our business is registered (without regard to conflict of law principles).

  • In the event of a dispute, we encourage you to contact us first at support@hugobosse.shop to seek an amicable resolution.

  • If a dispute cannot be resolved informally, you and we agree to submit to the exclusive jurisdiction of the competent courts in our registered jurisdiction, unless mandatory consumer protection laws in your country require otherwise.

11. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be deemed replaced by a valid provision that most closely reflects the original intent.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

📧 support@hugobosse.shop

We aim to respond to all inquiries within 1–2 business days.

Thank you for choosing hugobosse — we appreciate your trust and your business.